Privacy Policy — SiteOptix™ (plnd Platform)

Last updated: April 2026

SiteOptix™ is a mobile application developed as part of the plnd platform. This Privacy Policy explains how we collect, use, store, and protect user data when you use our application.

1. Information We Collect

We may collect the following types of information:

a) Account Information

  • Email address
  • User ID (plnd user ID)
  • Authentication-related data

b) Property & Project Data

  • Property-related information
  • Project descriptions and metadata

c) Media & Files

  • Images captured or uploaded within the app (e.g., site inspections, risk assessments)

d) Device & Usage Data

  • Device type and OS
  • App usage logs
  • IP address (for security and analytics)

2. How We Use Your Data

We use collected data to:

  • Provide and operate the SiteOptix™ application
  • Process and analyze property and inspection data
  • Generate AI-based insights and reports
  • Improve system performance and user experience
  • Ensure security, fraud prevention, and debugging

3. Data Sharing

We do NOT sell user data.

We may share data only in the following cases:

  • With secure cloud infrastructure providers (e.g., storage, processing)
  • With internal plnd services for AI processing
  • When required by law or legal request

All third-party services are required to follow strict data protection standards.

4. Data Storage & Security

  • Data is stored on secure cloud servers
  • We use encryption (HTTPS / TLS) for data transmission
  • Access is restricted to authorized systems and personnel

5. Data Retention

We retain user data:

  • As long as the account is active
  • Or as required to provide services

Users can request deletion at any time.

6. User Rights

Users have the right to:

  • Access their data
  • Request correction
  • Request deletion of their account and associated data

To request deletion, contact us at: [email protected]

7. Third-Party Services

The app may use third-party services (such as analytics or cloud providers) that process data on our behalf. These services comply with applicable privacy and security standards.

8. Children's Privacy

SiteOptix™ is not intended for children under 13. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

10. Contact Information

If you have any questions about this Privacy Policy, please contact:

[email protected]

https://plnd.ai

11. Scope

This Privacy Policy applies specifically to the SiteOptix™ mobile application and its integration with the plnd platform.